Electric Scooter questions answered

Do I get a warranty?

Your new electric scooter typically comes with a 12 months manufacturers parts warranty which excludes expendable parts (tyres, brake pads/shoes and bulbs), it also excludes accidental damage. The battery and charging system is covered by a 6 month manufacturers warranty.

Should you experience any problems with your electric scooter, please contact the manufacturer immediately, they should be able to send out replacement parts within the week.

Charging?

Your electric scooter should cost around 10 pence to charge!

Electricity companies charge electricity in units of kWh (Kilo-Watt-Hours). The cost for 1 kWh is about 8-12p depending on your supplier. Your charger uses less than a kWh to charge the batteries.

Your electric moped comes with its own charger which you can plug into any ordinary plug socket. A quick charge takes about 5 hours whilst a full charge will take approx 8 hours. We recommend charging overnight so you're ready to go the next morning. Some cities are now installing kerb-side & carpark recharging points.

On the scooters dashboard you will see a battery display gauge, the same as the petrol gauge in a car. As that starts to drop into the red zone when you accelerate you need to get your electric moped charged up. The scooter won't just stop, you will feel it gradually slowing down.

MOT?

Your electric scooter requires an MOT 3 years after registration and anually thereafter.

An electric scooter can be MOT'd in the same way as a petrol model because lights, brakes and tyres are the same. You won't of course require an emissions test.

Passengers?

Most electric scooters are designed to carry a passenger.

There is no minimum age limit in respect of pillion passengers on your electric scooter. However, there are a number of Regulations with which a motorcycle rider must comply.

Click here to download a full list of regulations.

Servicing?

Your electric moped doesn't need too much work to keep it healthy. Theres no oil to top up, no air filter to change, no gearbox to go wrong, no chain to lubricate.

Most motors are brushless and therefore will require no servicing. Regular checks on your brakes are required to ensure they are working effectively. Your tyres will also require regular checks and if needed, changing when they become worn.

Parts for electric scooters can be ordered direct from the manufacturer.

Speed?

Most electric scooters travel at 30mph (restricted) - the electric equivalent of a 50cc scooter. There are models which equal the 125cc and even bigger fullsize motorbikes. For the most part these scooters can not be de-restricted.

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