Your Child's Journey. Our Dedicated Experts.
At Zippe, we understand that transport is an essential part of the school day, not just a service. That’s why our drivers and Passenger Assistants (PAs) are rigorously vetted and trained to provide compassionate and specialised support for students with Special Educational Needs (SEN).
Zippe Specialised Training
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Understanding Specific Needs
Comprehensive awareness of various conditions, including Autism Spectrum Disorder (ASD), physical disabilities, sensory processing differences, and anxiety.
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Effective Communication
Techniques for interacting with non-verbal or low-verbal students, including the use of visual aids, clear, simple language, and the establishment of predictable routines to minimise stress.
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Managing Challenging Situations
Skills to identify triggers and use calm, consistent, and de-escalation strategies when students exhibit challenging or distressed behaviours. Our goal is always to create a relaxing environment.
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Building Trusting Relationships
Training in establishing clear, respectful, and confidential lines of communication with parents and guardians.
 
Safety First: Vetting & Professional Standards
The safety of your child is our highest priority, beginning long before they step on the vehicle. Our Zippe standard includes:
All drivers and PAs must pass Enhanced DBS Checks (or local equivalent) and be continuously monitored.
Staff adhere to a strict code of conduct focused on discretion, punctuality, and respect for both students and families.
Drivers conduct daily vehicle checks, and all vehicles are maintained to the highest regulatory and safety standards. Zippe vehicles are regularly serviced and strictly adhere to all relevant transport and safety regulations, ensuring a secure journey.
Your child will be supported by professionals who are not only expert drivers but also caring, trained partners in their educational journey.